PRODUCTS
Information prior to the contractual process
This website paulavarona.com is the property of PAULA GARCIA-VARONA DE LA PIÑERA with NIF 31837132A and fiscal address at C/ DURAN No 6 28002, MADRID.
The General Conditions of Contract regulate the distance selling relationship between PAULA GARCIA-VARONA DE LA PIÑERA and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Conditions of Contract, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and to Law 34/2002 of July 11, on Information Society Services and Electronic Commerce
.
PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to make any changes it deems appropriate, without prior notice, to the General Terms and Conditions. Such modifications may be made, through its websites, by any legally admissible means and shall be binding for as long as they are published on the website and until such time as they are validly modified by subsequent modifications. However, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to apply, in certain cases, Special Conditions of Contract in preference to these General Conditions when
considers it appropriate, announcing them in due time and form. The purpose of the web page is: Commercialization of works of art or antiques. The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or customer expressly declares to know, understand and accept the conditions of use and these general conditions of contract. Likewise, you declare that you are of legal age and have the legal capacity to access PAULA GARCIA-VARONA DE LA PIÑERA's websites and to contract through them.
The European Commission provides a platform for online dispute resolution which is available at the following link: http://ec.europa.eu/consumers/odr/
To purchase our products, you can go to the corresponding section of our online store. You can register as a user of the website to make the purchase online in the corresponding section on the website itself. In accordance with the applicable and current legislation on data protection, PAULA GARCIA-VARONA DE LA PIÑERA informs users that personal data collected during the registration process and subsequent purchase, will be incorporated into the processing system owned by PAULA GARCIA-VARONA DE LA PIÑERA, in order to process such actions by the user and manage
subsequent actions arising therefrom. Your data will be kept for the period of time strictly necessary to comply with the purposes previously
foreseen, unless there is a legal obligation to keep it. We inform you that the legal basis for the processing of your data is the proper execution of the contract between the parties and consent. In accordance with the rights conferred by current legislation on data protection, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing thereof, by sending your request to the address mentioned above or to the email varona.paula@gmail.com.
You may contact the competent Control Authority to file the claim you deem appropriate. In turn, we inform you that you can contact the Data Protection Delegate, by writing to the email address dpd.cliente@conversia.es or telephone 902 877 192.
During the purchase process you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a customer, not being able to transfer them to another. You can modify the registered information at any time, in your customer area. In this same section you will have access to a history of your orders, this is only a consultation section but its management is allowed, and the user can delete those records that he/she considers it is not necessary to view. Once the purchase process is finished, the customer will receive a confirmation of the same by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the completion of the order you do not receive the confirmation, please contact PAULA GARCIA-VARONA DE LA PIÑERA at the customer service telephone number 644161765 or by e-mail varona.paula@gmail.com.
All the contents of the website are in Spanish.
The customer, upon receipt of the product at the delivery address provided, will receive an invoice or copy of the order.
Offer and validity
In case of a product on offer, it will always be indicated next to its essential characteristics, the offer price and the validity of the same.
In compliance with current regulations PAULA GARCIA-VARONA DE LA PIÑERA offers information on all items on sale, their features and prices. However, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of the same. Thus, the products offered at any given time on the website will be governed by the General Terms and Conditions in force at any given time. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential characteristics of the products
The products offered in our online store, incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the characteristics it is identified.
Warranties
All products offered on the website enjoy the commercial warranty of the supplier of the same. PAULA GARCIA-VARONA DE LA PIÑERA has an after-sales service, while the warranty is in force, the customer may execute it by contacting the PAULA GARCIA-VARONA DE LA PIÑERA establishment, the after-sales service, by e-mail to varona.paula@gmail.com or to the points established by the supplier itself. In case of doubt, you may contact the customer service telephone number 644161765 or by e-mail to
varona.paula@gmail.com. In the case of perishable products and you receive them in poor condition or expired, please contact varona.paula@gmail.com. It will be essential to follow the instructions of conservation determined in the own package, besides observing the date of expiration, conserving in any case the proof of purchase.
Prices
All products indicate the selling price in Euros and include Value Added Tax (VAT). If any other tax is applicable, this would be indicated (IGIC or IPSI).
Delivery and transport costs PAULA GARCIA-VARONA DE LA PIÑERA only makes shipments in Spain and Europe............................................ charging a
amount of .8€ to 36 €......... Euros for shipping costs.
The delivery of products is done through ...Moto Express Slam or Correos y Telégrafos.....................................................
Payment methods
The customer will be able to pay the amount of his order by choosing any of the following methods. During the purchase process you must indicate your choice:
Likewise, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe) and are not entered or registered in any PAULA GARCIA-VARONA DE LA PIÑERA server. To pay, you will connect directly to the Stripe electronic payment platform.
For more information, please consult the following link: http://www.redsys.es.
Likewise, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe) and are not entered or registered on any PAULA GARCIA-VARONA DE LA PIÑERA server. To pay, you will connect directly to the Stripe electronic payment platform.
For more information, please consult the following link: www.stripe.com.
When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that coincides with the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the accounts of the supplier and the cardholder will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for a refund was not the result of having exercised the right of withdrawal or termination and, therefore, had unduly demanded the cancellation of the corresponding charge, the cardholder shall be liable to PAULA GARCIA-VARONA DE LA PIÑERA for compensation for damages caused as a result of such cancellation.
Execution of the order
PAULA GARCIA-VARONA DE LA PIÑERA undertakes to deliver the order within a maximum of
...............10.............................. days from the day following the order.
The availability of the products offered by PAULA GARCIA-VARONA DE LA PIÑERA may vary depending on customer demand. Although PAULA GARCIA-VARONA DE LA PIÑERA updates its stock periodically, the product requested by the customer may be out of stock at that time. In the event of non-execution due to unavailability, PAULA GARCIA-VARONA DE LA PIÑERA will notify the customer by e-mail as soon as it becomes aware of this situation. The period of this communication shall in no case exceed a maximum period of 30 days. PAULA GARCIA-VARONA DE LA PIÑERA may give the double option: to supply the customer without price increase, a product of similar characteristics or superior quality, or unless justified and demonstrable reasons by PAULA GARCIA-
VARONA DE LA PIÑERA within the same period pay the sums paid for the cancelled order.
Right of withdrawal, returns and complaints
Right of withdrawal
The buyer will have a period of fourteen calendar days to withdraw, from the day the customer receives the product, without penalty and without any indication of the reasons.
The exercise of the right of withdrawal must be made by notification through telephone communication to 644161765, by sending an email to varona.paula@gmail.com, by sending your letter to our postal address C/ DURAN No 6 28002, MADRID, or through the withdrawal form. According to the provisions of Article 103 of Law 3/2014 of 27 March, which amends the revised text of the General Law for the Protection of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or that, by their nature
, can not be returned or may deteriorate or expire quickly, are exempt from withdrawal.
The return
PAULA GARCIA-VARONA DE LA PIÑERA will be responsible for collecting the product.
The customer must return or deliver the product directly to PAULA GARCIA-VARONA DE LA PIÑERA, to the address C/ DURAN No 6 28002, MADRID, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date on which the right of withdrawal from the contract is formalized. The deadline shall be deemed to have been met if the customer returns the product before the end of the period. PAULA GARCIA-VARONA DE LA PIÑERA shall bear the costs of the return. The customer shall bear the costs of returning the product.
Reimbursement of payment
The reimbursement of the amounts received by the customer will be made using the same means of payment used by the customer, unless otherwise provided.
PAULA GARCIA-VARONA DE LA PIÑERA will pay the amounts paid by the customer within 14 calendar days from the date of receipt of the right of withdrawal.
The refund of the amounts received by the customer will be made using the same means of payment used by the customer, unless otherwise provided.
PAULA GARCIA-VARONA DE LA PIÑERA may withhold the refund until it has received the product, reason for withdrawal, or until the customer provides proof of return of the same, depending on which condition is met first.
Return of the defective product
In the event that the product is not in good condition and the causes attributable to this, are not the result of the customer, the customer shall be entitled to return the product, informing PAULA GARCIA- VARONA DE LA PIÑERA of the reason for return through any of the means provided in these conditions of contract, and at no cost to the customer. This return for reason of defect or poor condition of the product will not be considered a right of withdrawal. PAULA GARCIA-VARONA DE LA PIÑERA undertakes to bear the cost of the return and to replace the product with a new one in accordance with the conditions accepted at the time of sale. If the customer wishes to file a complaint, the establishment of PAULA GARCIA-VARONA DE LA PIÑERA is located in C/ DURAN No 6 28002, MADRID or via email varona.paula@gmail.com.
Jurisdiction
Likewise, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these terms and conditions. The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. Should any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PAULA GARCIA-VARONA DE LA PIÑERA is domiciled in MADRID, Spain.
SERVICES
Information prior to the contractual process This website paulavarona.com is owned by PAULA GARCIA-VARONA DE LA PIÑERA with NIF 31837132A and fiscal address at C/ DURAN No 6 28002, MADRID.
The General Conditions of Contract regulate the distance selling relationship between PAULA GARCIA-VARONA DE LA PIÑERA and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of 13 April, on General Conditions of Contract, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Defence of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.
PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to make any changes it deems appropriate, without prior notice, to the General Terms and Conditions. Such modifications may be made, through its websites, by any legally admissible means and shall be binding for as long as they are published on the website and until such time as they are validly modified by subsequent modifications. However, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to apply, in certain cases, Special Conditions of Contract in preference to these General Conditions when
considers it appropriate, announcing them in due time and form. The purpose of the web page is: Commercialization of works of art or antiques.
The duration of the contract shall be linked to the completion of the contracted service.
As a user or customer, you expressly declare that you know, understand and accept the conditions of use and these general terms and conditions of contract. Likewise, you declare that you are of legal age and have the legal capacity to access PAULA GARCIA-VARONA DE LA PIÑERA's websites and to contract through them. The European Commission provides a platform for online dispute resolution which is available at
following link: http://ec.europa.eu/consumers/odr/ To purchase our services, you can go to the corresponding section of our online store.
You can register as a user of the website to make the purchase online in the corresponding section on the website itself. In accordance with the applicable and current legislation on data protection, PAULA GARCIA-VARONA DE LA PIÑERA informs users that the personal data collected during the registration process and subsequent purchase, will be incorporated into the processing system owned by PAULA GARCIA-VARONA DE LA PIÑERA, in order to process such actions by the user and manage subsequent actions arising therefrom.
Your data will be kept for the period of time strictly necessary to fulfill the purposes foreseen above, except for legal obligation of conservation.
We inform you that the legal basis for the processing of your data is the correct execution of the contract between the parties and the consent.
In accordance with the rights conferred by current legislation on data protection, you may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing of the same, by sending your request to the address mentioned above or to the e-mail varona.paula@gmail.com. You may contact the competent Control Authority to file the claim you deem appropriate. In turn, we inform you that you can contact the Data Protection Delegate, by writing to
the email address dpd.cliente@conversia.es or tel fono 902 877 192.
During the purchase process you must identify yourself with the username and password provided.
These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a customer, not being able to transfer them to another. You can modify the registered information at any time, in your customer area. In this same section you will have access to a history of your contracted services, this is only a consultation section but its management is allowed, and the user can delete those records that he/she considers it is not necessary to view.
Once the purchase process is completed, the customer will receive a confirmation of the purchase by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the end of the service you do not receive the confirmation, please contact PAULA GARCIA-VARONA DE LA PIÑERA at the customer service telephone number 644161765 or by e-mail varona.paula@gmail.com.
All the contents of the web site are in Spanish. Prior to the provision of the service, the customer will receive an e-mail with the confirmation of the requested service
. Once the service has been provided, the client will receive the corresponding invoice.
Characteristics, offer and validity of the services
The services offered in our online store, the essential characteristics of the same are detailed. In case of a service on offer, it will always be indicated next to its essential characteristics, the offer price and the validity of the same.
In compliance with current regulations PAULA GARCIA-VARONA DE LA PIÑERA offers information on all its services, their characteristics and prices. However, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to withdraw, replace or change the services offered through its website, by simply changing the content of the same. In this way, the services offered at all times by the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company
shall have the right to stop offering, without prior notice and at any time, access to the aforementioned services.
Guarantees
All the services offered on the web page have the guarantee corresponding to the type of service, and the time and form of service provision requested. PAULA GARCIA-VARONA DE LA PIÑERA has a customer service department, by telephone at
644161765 or by e-mail at varona.paula@gmail.com where you can send your complaint in case of disagreement.
Prices
All services indicate the selling price in Euros and include Value Added Tax (VAT). If any other tax is applicable, this will be indicated (IGIC or IPSI).
Expenses and rendering of services
PAULA GARCIA-VARONA DE LA PIÑERA only performs the services in ...Spain and Europe.......................................... charging an amount of .8 to 36......... Euros for the expenses derived from the contracted service. In any case, the corresponding invoice will detail the expenses related to the contracted service.
Payment methods
The customer may pay the amount of the service by choosing any of the following methods. During the purchase process you must indicate your choice:
Likewise, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe) and are not entered or registered in any PAULA GARCIA-VARONA DE LA PIÑERA server. To pay, you will connect directly to the Stripe electronic payment platform.
For more information, please consult the following link: http://www.redsys.es.
Likewise, your credit card details are entered directly on the bank's website, in the Virtual POS (Stripe) and are not entered or registered on any PAULA GARCIA-VARONA DE LA PIÑERA server. To pay, you will connect directly to the Stripe electronic payment platform.
For more information, you can consult the following link: www.stripe.com.Al to pay with VISA or MASTERCARD you will always be asked for the following data: the card number, the expiration date, and a Validation Code that coincides with the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the accounts of the supplier and the cardholder will be made as soon as possible. However, if the purchase had actually been made by the cardholder and the demand for refund was not the result of having exercised the right of withdrawal or termination and, therefore, had improperly demanded the cancellation of the corresponding charge, he shall be liable to PAULA GARCIA-VARONA DE LA PIÑERA to compensate the damages caused as a result of such cancellation.
Execution of the service
PAULA GARCIA-VARONA DE LA PIÑERA undertakes to provide the service within a maximum of
.....................10........................ days from the day after the request for the service is made. The availability of services offered by PAULA GARCIA-VARONA DE LA PIÑERA may vary depending on the service. In the event of non-performance due to unavailability, PAULA GARCIA-VARONA DE LA PIÑERA shall notify the customer by e-mail as soon as it becomes aware of this situation. PAULA GARCIA- VARONA DE LA PIÑERA shall have the twofold option of offering the customer a service of similar characteristics or superior quality without any increase in price, or, unless PAULA GARCIA- VARONA DE LA PIÑERA has justified and demonstrable reasons for doing so, to pay the amounts paid for the cancelled service within the same period of time.
Right of withdrawal, reimbursement of payment and claims
Right of withdrawal
The customer will have a period of fourteen calendar days to withdraw, from the day of conclusion of the contract, without penalty and without stating the reasons.
The exercise of the right of withdrawal must be made by notification through telephone communication to 644161765, by sending an email to varona.paula@gmail.com, by sending your letter to our postal address C/ DURAN No 6 28002, MADRID, or through the withdrawal form. According to the provisions of Article 103 of Law 3/2014 of 27 March amending the revised text
of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire rapidly, are exempt from withdrawal.
If the customer requests that the provision of the service begins during the withdrawal period, the customer shall be obliged to pay the amount proportional to the part of the service provided at the time he/she communicates his/her withdrawal, in relation to the subject matter of the contract.
Reimbursement of payment
The reimbursement of the amounts received by the customer will be made using the same means of payment used by the customer, unless otherwise provided.
PAULA GARCIA-VARONA DE LA PIÑERA will pay the amounts paid by the customer within 14 calendar days from the date of receipt of the right of withdrawal.
Claim
If the customer wishes to file a claim, the establishment of PAULA GARCIA-VARONA DE LA PIÑERA is located at C/ DURAN No 6 28002, MADRID or via email varona.paula@gmail.com.
Jurisdiction
Likewise, PAULA GARCIA-VARONA DE LA PIÑERA reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these terms and conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spain. Should any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PAULA GARCIA- VARONA DE LA PIÑERA is domiciled in MADRID, Spain.
DATA PROTECTION
In accordance with the applicable and current legislation on data protection, PAULA GARCIA- VARONA DE LA PIÑERA informs users that the personal data collected during the registration and/or booking process will be incorporated into the processing system owned by PAULA GARCIA-VARONA DE LA PIÑERA, in order to process such actions by the user and manage subsequent actions arising from them.
Your data will be kept for the period strictly necessary to fulfill the purposes set out above, unless legally required to be kept. Please note that the legal basis for the processing of your data is the proper execution of the contract between the parties and consent.
In accordance with the rights conferred by current legislation on data protection may exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of personal data and the consent given for the processing thereof, by sending your request to the above address or email varona.paula@gmail.com.
You can go to the competent supervisory authority to file a claim it deems appropriate. In accordance with the provisions of current and applicable legislation on the protection of personal data, PAULA GARCIA-VARONA DE LA PIÑERA informs users of its websites that the personal data collected by the company through the forms located on its pages, will be entered into a file under the responsibility of PAULA GARCIA-VARONA DE LA PIÑERA, in order to facilitate, expedite and fulfill the commitments established between the two parties. Likewise, PAULA GARCIA-VARONA DE
LA PIÑERA informs you of the possibility of exercising your rights of access, rectification, cancellation and opposition by writing to the address C/ DURAN No 6 28002, MADRID.
In turn, we inform you that you can contact the Data Protection Delegate, by writing to the e-mail address dpd.cliente@conversia.es or by phone at 902 877 192.
APPLICABLE LEGISLATION AND JURISDICTION
PAULA GARCIA-VARONA DE LA PIÑERA also reserves the right to bring any civil or criminal action it deems appropriate for improper use of its website and content or for breach of these terms and conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in Spain. Should any dispute arise, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PAULA GARCIA- VARONA DE LA PIÑERA is domiciled in MADRID, Spain.
RIGHT OF WITHDRAWAL - EXTENDED INFORMATION
In accordance with the provisions of current and applicable regulations on the protection of personal data, we inform you that the data obtained from this form will be incorporated into an automated processing system under the responsibility of PAULA GARCIA-VARONA DE LA PIÑERA in order to meet your right of withdrawal under the provisions of Law 3/2014 of 27 March, amending the revised text of the General Law for the Protection of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007 of 16 November. You may exercise your rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given for the processing of the same
, by sending your request to the address C/ DURAN No 6 28002, MADRID or email varona.paula@gmail.com.
You may contact the competent Control Authority to submit the claim you deem appropriate. The sending of this form implies the formalization of your right of withdrawal and consequently, the extinction of the obligation of the execution of the contract concluded between the parties. Once your request has been processed, PAULA GARCIA-VARONA DE LA PIÑERA will send you an acknowledgement of receipt via the communication channel you have indicated on the aforementioned form. We remind you that you should keep it as proof of the exercise of your right of withdrawal.
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